Zyra Terms & Conditions
Welcome to Zyra, an AI-powered insurance advisor provided by Vitrak Insurance Brokers Private Limited (“Company”, “we”, “our”, or “us”). By accessing or using Zyra (the “Platform”), you (“user”, “you”, or “your”) agree to these Terms and Conditions (“Terms”). Please read them carefully.
1. Who We Are
Zyra is an AI insurance advisor created by the research and deployment team of Vitrak Insurance Brokers Private Limited. Our mission is to make insurance simple and clear for all of India. For more information, please visit https://heyzyra.ai/about-us.
2. Eligibility
To use our services, you must be at least 18 years old and have the legal capacity to enter into this agreement. You must provide accurate and complete information when creating an account.
3. Nature of Services
Zyra is a digital, AI-based insurance advisor providing information, analysis, and recommendations. It is not a licensed financial advisor and does not sell insurance directly. All information is for educational and advisory purposes only and should not be considered professional financial advice.
What you can do:
Use our services to understand insurance principles.
Learn about your insurance policies in simple terms.
Find and compare multiple policies.
Store, secure, and share your insurance policies with trusted individuals.
What you cannot do:
Use our Services in a way that infringes on anyone’s rights.
Modify, copy, sell, or distribute any part of our services.
Reverse engineer, decompile, or discover the source code.
Use our services to sell insurance to others.
4. User Responsibilities
You agree to provide accurate and updated information. You are solely responsible for the decisions you make based on Zyra’s recommendations and for any data you share using the platform. You must not misuse or reverse-engineer the Platform.
5. Account & Access
Some features may require account registration. You are responsible for maintaining the confidentiality of your login credentials. You have full control and responsibility over the data you share with Zyra. We may suspend or terminate accounts that violate these Terms.
6. Use of AI-Generated Advice
Zyra's recommendations are based on available datasets and algorithms. While we strive for accuracy, there is no official claim of accuracy for personalized responses. The final responsibility to evaluate and act upon any advice rests with you.
7. Third-Party Links
Zyra may provide links to third-party sites or services. We are not responsible for the content, accuracy, or practices of these external sites.
8. Intellectual Property
All content, logos, algorithms, and designs of Zyra are the property of the Company. You may not copy, reproduce, or distribute our content without prior written consent.
9. Limitation of Liability
Zyra and the Company are not liable for financial losses, missed opportunities, or insurance claim rejections. Liability, if any, shall not exceed INR 1,000 or the amount paid by you (whichever is lower).
10. Disclaimer
Zyra is an advisory tool, not a licensed financial advisor. All insurance products are subject to the terms and conditions of their respective insurers. We advise you to read product brochures and consult licensed advisors before making a purchase.
11. Termination
We may suspend or terminate your access if you violate these Terms. You may discontinue your use of Zyra at any time.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Courts in Gurugram, Haryana shall have exclusive jurisdiction.
13. Contact & Grievance Redressal
For general queries, please contact: care@heyzyra.ai
For grievances, please write to: grievances@heyzyra.ai. We will respond within 7 working days.
